E90 - Current & Critical - Megan Szanik, Small business reality in Calgary
“I found a way for my customers to get our experience with a phone in their hand.”
In 2009, Megan opened espy Experience to transform the retail experience from sifting through multiple racks of clothes to having something found just for you. Since then, Megan and her team have created strong relationships with everyone that walks through their doors and helped each re-imagine themselves. So, when the world went into lockdown, how did Megan keep her in-person experience alive? By adopting the latest technologies in eCommerce and maintaining her strong relationships online.
Join me as Megan shares how she embraced new technologies to pivot her business without compromising her brand and how the retail experience as we know it will be different post-COVID.