E32 - CURRENT & CRITICAL - Guillermo Salazar, spotlight on Customer Service Transformation

 

In this episode, I discuss the importance of connectivity in the time of COVID-19 with Guillermo Salazar, Co-Creator of ICwhatUC, a customer self-service support application that uses smartphones and augmented reality to simplify customer-driven experiences.

Up until two weeks ago, Guillermo and his partners had a product that represented a solid idea with huge potential to shift how we work. Now, it’s an essential one as more businesses are looking for ways to continue their workflow during social distancing and isolation. Guillermo walks us through ICwhatUC, its potential to transform customer-driven experiences for your businesses, and even offers up his services to keep you connected as we all continue to work forward.